Online shopping is great. It's convenient, you avoid the crowds and the traffic and usually get a better price than on the High Street. Most online shops are safe and reliable. Unfortunately there are always a few "bad apples" that will cause problems. Here's our guide to shopping safely online.

• Find out what you should be looking for when you choose an online shop to buy your goods from.
• Learn how to protect yourself from fraud when buying online.
• What to do if it all goes wrong.