DHL failed delivery (also UPS/TNT/ParcelForce)
Posted under: Have you had an email like this?
Dear customer!
The courier company was not able to deliver your parcel by your address.
Cause: Error in shipping address.
You may pickup the parcel at our post office personaly.
Please attention!
The shipping label is attached to this e-mail.
Print this label to get this package at our post office.
Please do not reply to this e-mail, it is an unmonitored mailbox!
The attached “shipping label” is actually a virus. Don’t open the attachment and delete the email immediately.
If you open the file inside the attachment you will be infected by a “backdoor Trojan horse”, which will attempt to take control of your PC.
If you think that you should have received a delivery and haven’t, contact your local courier depot, who will be able to advise you as to the status of your delivery, or use the official DHL website to track your parcel online.
We now have a great range of PC and Home Security products available in the Scam Detectives Security Supplies online store (powered by Amazon).
We had an email this evening (20/1/09) from a Scam Detectives reader in Cornwall telling us that she received one of these emails but her BT Business email filter actually disinfected the email of the virus before it got to her inbox.
This is great news and shows that BT Business is on the ball and protecting their customers from these virus attacks.
Credit where it’s due and all that, so well done BT!
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I had this email last night and googled for “DHL Failed Delivery”.
Google brought me here and I was able to see straight away that this was a virus email.
I’d like to say thank you to Scam Detectives, you’ve saved me a load of grief!
John
Well done Scam detectives. I regularly get these types of mail, and you do need to be switched onto them because I have spotted some manually that my Antivirus missed.
Thanks John & Nick for your comments.
It’s great to see that we’ve helped you John.
Check out our games and quizzes on the main site to check your knowledge of phishing emails, wi-fi security, online auctions, spyware and general online security.
I’ve had a few of these come through, and also similar ones claiming to be from UPS.
I was suspicious when I first saw them, but my Kaspersky Internet Security picked it up as suspicious so no problems for me.
Good to see that Scam Detectives are making people aware of these things as some naive users may open attachments and get machines infected with a potentially nasty virus.
Thanks Elaine,
I’ve amended the post title to include UPS/TNT/ParcelForce, which are, as you rightly state, variations on the DHL theme.
Please don’t think that it’s only “naive” users that open attachments. It’s often not naivity, but pressures of time or a slip in vigilance that result in virus infections from emails like this.
I posted before Christmas about almost getting taken in myself – You can read about it here
I have started receiving these phishing emails (and text messages that ask me to text stop back, which I’m assuming would cost me a lot of money), ever since I put my details on Shiply.com to advertise for a courier. I have always been very careful who gets my email address and am furious that this could happen when using a site that has been in the national press. I’m no techie and this sort of thing really worries me, I’m just deleting all emails now if I don’t personally know the person who sent them.
Hi Patricia,
Thanks for your comment.
I should mention however that it is unlikely that the website on which you posted your details has any involvement in the release of your details.
Scammers use many methods of harvesting email addresses, and whenever your address appears online you run the risk of ending up on a scam list.
For future reference, it’s worth masking your email address like this:
you-at-yourdomain-dot-com
This still allows humans to recognise your email address and make sense of it, whilst ensuring that software cannot harvest it.
I’ve had a couple of these this week.
In each case my email filter disinfected the email of the virus before it got to my inbox.
I googled for “DHL Fraud” and was brought here.
Thank you.
Christine
Thank you , BT business email filter did pick this up and you have confirmed my suspicions.
These stopped for a while, but I’ve started to receive one or two again recently. Just thought I’d better warn you.
I just got a phone call from ‘Dhl’ following a random email to my work address this morning asking me to provide my phone number so that they could provide me with a tracking number for a parcel originating from the USA.
Complete scam but a clever piece of social engineering.
Received one of these emails a few weeks ago supposedly from UPS then another today from DHL. Worrying thing is that I am expecting a parcel and was last time too…surely there isn’t a connection?
Thankfully I didn’t open the attachment with the first as I knew my parcel wasn’t coming via UPS and just felt wary of the latest one…thanks to info here!
i found this message this message this morning. Actually i had been expecting a parcel through USPS. I was so worried until i came to realize that it is not my parcel. I’m grateful for the stop scheme.
I did not open the attachment.
i stupidly clicked on the attachment as i had sent a package by parcel force only 2 days ago. So thought it was valid
So my PC may be infected. How do i disinfect it?
Andy